We are always available to help you find the best gear for your riding style. You can reach us with any questions you may have through our Live Chat link above or at 541-386-3262. If we do not answer please leave a message as we pride ourselves on our customer service and will be sure somebody with all the product knowledge you need gets back to you ASAP to help get you all the answers you need. You can also reach us via email at info@HMKUSA.com if that is an easier contact option for you.
Orders placed through the HMK website will typically be shipped within one (1) business days. If expedited shipping is needed, please order as such when placing your order and we will expedite the processing of your order when possible.
International orders are shipped via USPS whenever possible. We can ship via UPS at the request of the customer, be advised that UPS does charge additional brokerage charges for all international shipments. All duty, tax and custom charges must be paid by the customer on all international shipments.
We accept all major credit cards for orders placed through our website. We can also accept check or money order payments for phone orders placed through our office at 541-386-3262.
You can reach us at 541-386-3262 or info@HMKUSA.com for any questions regarding payment processing.
We will accept returns of product for up to thirty (30) days if UNUSED and in NEW condition (tags unremoved). All returns are subject to 15% restocking fee. Returns with no Return Authorization will not be accepted from the carrier.
For additional information on returns please view our Return Policy.
We do not pay for any incoming shipments/returns.